Refund Policy

SAB Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.


SAB Foundation expects that all donors will exercise due care and diligence while making donations. SAB Foundation also recognises that a donation may be made erroneously or donors may change their minds.


SAB Foundation will examine each request for a refund of donation and endeavour to make the refund. SAB Foundation may also seek further information/documents and donors must cooperate in this regard.

However, SAB Foundation is not obliged to make refunds and may, at its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

The request must contain all the following details pertaining to the donation:

Note: Some donations include payment gateway charges (approx 1.99% + GST), The same will be deducted when processing the refund. 

All decisions of the SAB Foundation in this regard will be final and binding on the donor.